Raabet9 Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions apply to the website, games, account services and other features made available by Raabet9 Casino. They should be read together with any rules, notices, promotional terms, privacy information and responsible gambling information published on the website. Where a specific game or promotion has additional conditions, those conditions may apply to that service as well as these general terms.

You must be legally permitted to use online gambling services in the place where you are located. You are responsible for checking the laws that apply to you before registering or playing. Access to the website may be restricted in some locations, and Raabet9 Casino may refuse or limit access where required by law, regulation, technical restrictions or internal procedures.

Age and personal responsibility

You must meet the minimum legal age for gambling in your location. You must not create an account, deposit funds or play if you are under the applicable legal age. Raabet9 Casino may request information or documents to verify your age and identity. An account may be suspended or closed if age, identity or location cannot be confirmed.

You may only use the website for your own personal and lawful purposes. You must not open or use an account for another person, act on behalf of another player, sell or transfer an account, or allow another person to access your account. You are responsible for understanding the risks of gambling and for deciding whether gambling is suitable for you.

• Provide information that is accurate, current and complete when registering.
• Update your information if it changes or if the website asks you to confirm it.
• Use only payment methods that belong to you or that you are authorised to use.
• Comply with all applicable Australian laws and any other laws that apply to your location.
• Read the rules for each game, offer or service before using it.

2. Accounts, security and verification

Some features may require you to create a player account. You must keep your login details private and take reasonable steps to prevent unauthorised access. Do not share your password, security codes or account access with anyone else. If you believe that your account or login details have been compromised, you should stop using the account and notify the website through the available support process.

You are generally responsible for activity carried out through your account unless you have promptly reported unauthorised access or another security issue. Raabet9 Casino may use account protection, identity checks, transaction monitoring and other reasonable procedures to protect players, prevent fraud and meet legal or compliance obligations.

Identity and source-of-funds checks

Before allowing certain activities, Raabet9 Casino may ask for documents or information to verify your identity, age, address, payment method or source of funds. Information should be provided in the requested format and must be genuine, clear and up to date. Processing of personal information is handled in accordance with the applicable privacy information on the website.

If requested information is not provided, is inconsistent or cannot be verified, access to some or all account functions may be delayed, restricted or suspended. Where necessary, funds or transactions may be reviewed before a withdrawal or other account request is completed. These checks are intended to protect the account holder and the website from misuse, fraud and unlawful activity.

One account and fair use

Unless the website expressly permits otherwise, each player should maintain only one account. Duplicate, linked or coordinated accounts may be reviewed. You must not use software, devices, methods or strategies designed to interfere with the normal operation of the website, manipulate a game, gain an unfair advantage or avoid a restriction.

• Do not use bots, scripts, automated systems or unauthorised software.
• Do not attempt to access another player’s account or private information.
• Do not submit false, altered or misleading documents.
• Do not use the website for money laundering, fraud or any unlawful purpose.
• Do not abuse errors, technical faults, pricing issues or promotional conditions.

3. Deposits, withdrawals and gambling activity

Available payment methods, processing steps and any applicable conditions are shown on the website or during the relevant transaction. You should check the details carefully before confirming a deposit or withdrawal. A transaction may be declined, delayed or reviewed for technical, security, verification, payment-provider or legal reasons.

You must use a payment method in your own name or one that you are authorised to use. Raabet9 Casino may ask for evidence that a payment method belongs to you. Deposits should only be made with funds that you can afford to lose. Gambling should not be treated as a way to earn income, recover losses or resolve financial difficulties.

Bets and game results

A bet or game entry is normally treated as accepted when it is recorded by the website. You should check your balance and transaction details regularly. Results are determined by the applicable game rules and the relevant system records. If there is an obvious technical error, interrupted connection, malfunction or incorrect display, the affected transaction may be reviewed and corrected in accordance with the applicable rules.

You are responsible for checking that your device, internet connection, software and account settings are suitable for use. Raabet9 Casino is not responsible for losses caused by your device, your connection, incorrect account information, failure to protect your login details or circumstances outside reasonable control.

Promotions, bonuses and rewards

Promotions, bonuses, free plays and rewards may be subject to separate terms. Those terms may explain eligibility, qualifying deposits, game restrictions, expiry, wagering requirements, maximum values, withdrawal conditions and any other relevant limitations. You should read the full promotional conditions before opting in or using an offer.

An offer may be limited to one person, household, device, payment method or account unless its terms state otherwise. Raabet9 Casino may correct an obvious error, withdraw an offer, refuse an ineligible claim or remove a benefit where there is suspected misuse, duplicate participation, fraud or a breach of the promotional conditions. Promotional balances are not automatically withdrawable unless the relevant terms allow it.

1. Confirm the offer details before making a qualifying transaction.
2. Check whether the promotion requires opt-in or another activation step.
3. Review any expiry date, game contribution rule or withdrawal condition.
4. Do not use more than one account or identity to claim the same offer.
5. Contact the website through its available support process if a transaction appears incorrect.

4. Responsible gambling and account restrictions

Gambling involves financial risk and is not suitable for everyone. Play for entertainment only, set a budget and avoid gambling with money needed for everyday living expenses. Do not chase losses, borrow money to gamble or continue playing when gambling is causing stress, conflict or financial difficulty.

Raabet9 Casino may provide tools or account options designed to help you manage gambling, such as deposit controls, time reminders, activity information, account breaks or self-exclusion. The availability and operation of these tools may vary. You should select limits that are appropriate for your circumstances and use the available responsible gambling information before playing.

Self-exclusion and support

If you feel that gambling is becoming difficult to control, stop playing and use the account restriction or self-exclusion options available on the website. A self-exclusion request is intended to prevent access for the selected period, but you should also take reasonable steps to avoid gambling elsewhere and seek independent support. Do not attempt to bypass an exclusion by creating another account.

Account restrictions may affect deposits, play, promotional participation or withdrawals. The relevant process and any consequences should be reviewed before confirming a restriction. A restriction does not remove obligations relating to transactions, verification or activity that took place before the restriction was applied.

• Set a personal spending and time budget before you begin.
• Take regular breaks and keep gambling separate from essential expenses.
• Never gamble while under the influence of alcohol or other substances.
• Do not rely on gambling to solve financial or personal problems.
• Seek professional or independent support if gambling no longer feels enjoyable or controlled.

5. Suspension, changes and legal information

Raabet9 Casino may suspend, restrict or close an account where there is a suspected breach of these terms, unlawful activity, fraud, payment misuse, responsible gambling concern, security risk or failure to complete a required verification check. Access may also be interrupted for maintenance, technical problems, changes to services or circumstances outside reasonable control.

If an account is suspended or closed, you must not attempt to open or use another account to avoid the decision. Any review will be handled in accordance with applicable procedures and laws. Subject to verification, applicable rules and any lawful deductions or restrictions, valid funds may be dealt with through the available account process.

Website content and intellectual property

The website, branding, text, graphics, software, games and other content are provided for personal use unless otherwise stated. You must not copy, reproduce, publish, modify, distribute, reverse engineer or commercially exploit website content without permission. You must not use the Raabet9 Casino name or branding in a way that suggests an unauthorised association.

Changes and applicable law

These terms may be updated from time to time to reflect changes to services, technology, legal requirements or business procedures. The current version published on the website applies from its stated effective date. You should review the terms periodically. Continuing to use the website after an update generally indicates acceptance of the revised terms.

To the extent permitted by law, these terms govern your use of the website and are subject to the laws and legal requirements that apply to the relevant service and your location. Nothing in these terms is intended to remove or limit a right or protection that cannot lawfully be excluded. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.

If you have a question about these terms, a transaction, an account restriction or a website issue, use the support or contact options made available on the website. Keep relevant account, transaction and communication details so that an enquiry can be reviewed efficiently. These terms do not replace independent legal, financial or responsible gambling advice.