Cookies Policy

About cookies and similar technologies

Cookies are small text files that a website may place on your computer, tablet, mobile phone or another device. They allow the website to recognise your device and remember certain information about your visit. Cookies do not usually contain information that directly identifies you by name, although some cookies may be linked with information held in your account or browser.

We may also use technologies that work in a similar way to cookies. These may include pixels, tags, software development kits, local storage and other tools used to remember preferences, understand website activity, protect services and measure performance. In this policy, we refer to cookies and these related technologies together as cookies.

Cookies can be set by Raabet9 Casino, or by third parties that provide services for or through the website. Some cookies remain only for the duration of your browsing session and are removed when you close your browser. Other cookies remain on your device for a longer period or until you delete them. The length of time a cookie remains available depends on its purpose and settings.

Cookies are used for different reasons. Some are necessary for the website to function, while others help us understand how visitors use the website or provide a more personalised experience. Where required by applicable law, we will ask for your consent before placing non-essential cookies on your device.

How we use cookies

The cookies used on the website may serve several purposes. The exact cookies available may change as the website, its features and the services supporting it develop. In general, we may use cookies for the following purposes:

Strictly necessary cookies

These cookies support core website functions and may be needed for pages, forms, account areas, security controls and other requested services to work properly. They can help maintain a secure session, identify unusual activity, remember information needed during a visit and support the delivery of pages and features. Because these cookies are important to the operation of the website, they may not be available for opt-out through ordinary cookie preference tools.

Functional and preference cookies

Functional cookies help remember choices you make, such as language, display or other preferences. They may reduce the need to enter the same information repeatedly and can help provide a more consistent experience when you return to the website. If these cookies are disabled, some preferences may not be saved and certain features may not work in the way intended.

Performance and analytics cookies

Performance and analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, links selected, time spent on a page, general browser or device information, the source of a visit and errors encountered. We use this information to assess website performance, identify areas for improvement and make the website easier to use. Analytics information is generally reviewed in aggregate or in a form intended to reduce direct identification.

Security and fraud-prevention cookies

Security-related cookies and similar tools may help us protect the website, accounts and users from unauthorised access, automated abuse, suspicious activity and fraud. They can help identify a device or session, support verification processes and maintain the integrity of services. Disabling some security technologies may affect our ability to provide particular website functions or to confirm that activity is legitimate.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, understand interactions with promotional content and show information that is more relevant to your interests. These cookies may be set by us or by advertising and technology providers acting on our behalf. They may recognise a browser or device across different websites or services, subject to the settings and permissions that apply. We will seek consent where this is required.

Third-party services and information sharing

Some website functions may be provided with the assistance of third-party service providers. These providers may use cookies or similar technologies to support hosting, security, analytics, payment-related functions, customer support, performance measurement or other services. A provider may collect information about your browser, device, interactions or visit in accordance with its own privacy notices and contractual arrangements.

We do not use cookies as a way to ask for or store your account password in plain text. You should never provide your password, security code or other sensitive account information in response to an unexpected message or website prompt. If you believe your account or device may have been compromised, stop using the affected session and take steps to secure the account and device.

Cookie information may be combined with other information we hold where this is necessary for the purposes described in our Privacy Policy, such as maintaining account security, complying with legal obligations, preventing fraud, investigating misuse or improving our services. We take reasonable steps to ensure that information is handled in accordance with applicable privacy and security requirements.

Third-party services may have their own methods for managing cookies and similar technologies. Their use of information is governed by their own terms and privacy information. We recommend reviewing those materials where a third-party service is presented to you or where you choose to interact with third-party content.

Cookie information may be processed or stored in Australia or another country, depending on the service provider and the technical arrangements used to operate the website. Any handling of personal information is subject to applicable requirements and the safeguards described in our Privacy Policy.

Your cookie choices and controls

When you first visit the website, you may be shown a cookie notice or preference tool. This tool may allow you to accept or refuse categories of non-essential cookies, or to change your choices later. Your available options may depend on the website features you use, your location, the device you are using and applicable legal requirements.

You can also manage cookies through your browser or device settings. Most browsers allow you to view, delete, block or restrict cookies. Some browsers can notify you when a cookie is being placed, while others allow you to block third-party cookies separately. The instructions differ between browsers, so you should check the help or settings section for the browser and device you use.

• Delete existing cookies from your browser or device.
• Block all cookies or only cookies from third parties.
• Allow cookies only from websites that you trust.
• Set your browser to ask for permission before cookies are stored.
• Use the website's cookie preference tool where one is available.

Blocking or deleting cookies may affect your experience. You may need to enter information again, lose saved preferences or be unable to use some account, security or interactive features. Some parts of the website may not operate correctly if strictly necessary cookies are blocked. Changing your browser settings may also affect cookies on other websites, not only this website.

If you use more than one browser or device, you may need to apply your choices separately on each one. Clearing cookies does not necessarily remove information that has already been collected before the cookies were deleted. It may also reset a previous consent choice, meaning that the cookie notice or preference tool could appear again.

Cookie controls do not replace other privacy rights or account controls. You may have rights concerning personal information under applicable Australian privacy law, including rights to request access to or correction of certain information, subject to relevant exceptions. More information about these rights and how information is handled is available in our Privacy Policy.

Children and age-restricted services

The website is intended for people who are legally permitted to access and use online gambling services in their location. We do not knowingly use cookies to invite children or people below the applicable legal age to gamble. If you believe that a child has accessed the website or provided information, please stop that access and review the relevant privacy and account controls.

Updates to this Cookies Policy

We may update this Cookies Policy when our website, technology, service providers or legal obligations change. An updated version will be published on this page, with the updated policy applying from the date stated or, where no date is stated, from publication. We encourage you to review this page from time to time so that you understand how cookies are used.

If a change requires renewed consent, we may display a new cookie notice or ask you to review your preferences. Your continued use of the website after an update may be subject to the updated policy, except where applicable law requires a different process.

If you have questions about this Cookies Policy, your cookie preferences or the handling of personal information, please use the available website support or privacy channel. We will consider requests in accordance with applicable requirements and may need to verify your identity before responding to a privacy-related request.